A card must be placed on file with the salon in order to hold your appointment. Please call 48 hours in advance to cancel or reschedule your appointment. Your stylist depends on each and every appointment for their livelihood therefore your card on file will be charged 50% of any appointment missed, cancelled, or changed for any reason, with less than a 48 hour notice.
Children are welcomed by appointment only. Children without an appointment must be supervised by an adult who is not receiving services. Children 10 and under receive a 25% off discount on full priced services.
All services are non-refundable. We offer a 2 week guarantee on all services. Need an adjustment, it is free! Permanent colors are guaranteed from extreme fadeout when you take home shampoo and conditioner at time of services.
Orbit take home products have a 60 day guarantee. If you are not fully satisfied we are happy to exchange your product.